Cisco release the results of a third-party global study today, designed to assess how organizations use consumer social networking tools to collaborate externally. Based on extensive interviews with 105 participants representing 97 organizations in 20 countries around the globe and conducted between April and September 2009, it’s the first of a two-part series that Cisco has commissioned to explore the impact of social networking and collaboration applications in the enterprise.
The research comprised over 100 in depth interviews with companies, with guiding questions in key areas as well as open ended dialog.
Here’s a graphic of the participants: