Why Collaboration Fails

Written by Brandon Klein | Jul 14, 2015 3:20:19 AM

The average worker still spends 28 percent of their time managing email
65 percent of a sales rep’s time is still not spent selling
Only 7 percent of consumers say that customer service experiences exceed expectations (pdf)
It still costs $1398 to create a single hour of learning content
On average 39 percent of new hires are at risk after the first year
And finally, 43 percent of companies don’t even have complete profile information on available suppliers

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