Use of Subject Matter Experts
Problem How do we effectively leverage knowledge experts in a collaborative environment where we don’t want to “give” the answer? SME’s are…
Prepare for success
Problem The engagement team is worried about if the Session will be a success or not. They become focused on the process, and concerned about what if…
Do more than only what the client thinks is safe
Problem The engagement team will want to “play it safe” and be in control. This can lead to a narrow view of what can be accomplished, attempted, or…
An event is not a singularity: it happens in context
Problem Our client has done much BEFORE they Scan and will do much AFTER they Act. We must leverage our TOTAL involvement with our client to yield…
Pattern Language
Pattern Language A pattern language is a structured method of describing good design practices within a field of expertise. It is characterized by:…