Requisite variety of design
Problem The ability to control a situation is directly proportional to the ability to process information about it. In computer science, the “law of…
Collaboration for Group Genius: All of us are smarter than any of us.
Problem Only a portion of the answer, idea, or solution resides in any one person. Drawing out portions of the solution from any and all who possess…
Use of Subject Matter Experts
Problem How do we effectively leverage knowledge experts in a collaborative environment where we don’t want to “give” the answer? SME’s are…
Prepare for success
Problem The engagement team is worried about if the Session will be a success or not. They become focused on the process, and concerned about what if…
Do more than only what the client thinks is safe
Problem The engagement team will want to “play it safe” and be in control. This can lead to a narrow view of what can be accomplished, attempted, or…
An event is not a singularity: it happens in context
Problem Our client has done much BEFORE they Scan and will do much AFTER they Act. We must leverage our TOTAL involvement with our client to yield…
There is no "out there"
Problem We tend to assume the ‘in here’ of the ASE environment is not the same as ‘out there’ of ordinary corporate (or E&Y) life. Dilbertian things…
None of us knows what all of us know
Problem We limit our abilities to serve and perform when we don’t tap into everyone’s knowledge. Likewise, we individually don’t have to know…
No one is more limited than the cognoscenti
Problem Being an expert in an area is a virtual guarantee of being locked into a particular mode of thinking. The cognoscenti are masters of…
Health is wholeness
Problem Workplaces and relationships can reinforce fragmented, “silo” thinking and behaviors. The status quo rules, original thinking is discouraged…