Network Analysis (SNA/ONA) Methods for Assessment & Measurement
Many nonprofits and foundations have been using social network analysis (SNA) and organizational network analysis (ONA) techniques in program…
Brandon Klein
Nov 21, 2013
What Do Your Customers Do? | Ask Different Questions
What does your typical day look like? How do you find yourself spending your time? How are you measured? How does that impact what you do? How do you…
Brandon Klein
Aug 20, 2013
How to Kill Innovation: Keep Asking Questions - Scott Anthony - Harvard Business...
The setting: a multi-billion dollar global giant. The topic of discussion: innovation. My epiphany: A simple two-word phrase that can hamstring…
Brandon Klein
Mar 05, 2011
Find the Question Behind the Question
It's that simple. It's that important. Collaborating in person or online is worthless unless the right questions are on the table.
Brandon Klein
Mar 27, 2006