Advanced Collaboration Research

Sharing practical ways to engage in the Collaboration Revolution

Recurrency - Support and connect with the creators you love every week.

Recurrency launched on March 2, 2015, so we don't have frequently asked questions. Instead, we've written a few and then answered them ourselves.…
Brandon Klein Mar 09, 2015

Reddit Study Reveals How to Ask For Favors Online — and Get Them

Narrative is fundamental: stories communicating need are the strongest pull, especially if they're about jobs, family and money. Reciprocation will…
Brandon Klein May 27, 2014

Reamaze | Simple Helpdesk for Small Businesses

Cloud Helpdesk. Made Easy.
Brandon Klein Feb 19, 2013

The customer support help desk for native apps | Helpshift

in app help service for your app
Brandon Klein Oct 31, 2012

The customer support help desk for native apps | Helpshift

in app help service for your app
Brandon Klein Oct 30, 2012

Desk.com - The Customer Support App for Small Business and Growing Teams

The all-in-one customer support app for small business & teams.
Brandon Klein Aug 07, 2011

Get Satisfaction - People-Powered Customer Service

Support communities. More sites need to do it.
Brandon Klein Feb 17, 2011