Listening to your customers is a critical first step in deploying an effective social media strategy and successfully managing your brand online. Listening to social conversations helps you get acquainted with online consumers, monitor their perceptions about your brand and competitors, spot potential issues, and can help identify authentic brand influencers and advocates.
collaboration company, reputation, socialmedia, analytics, collaborative web link, monitoring, software, tracking
Brandon Klein
Brandon understands that better teams are fundamental to all of our success. As a global thought leader, ushering in the 'Future of Work' revolution, he paves the way using data + design to accelerate the Collaboration Revolution. Brandon is the Co-Founder of the software start-up, Collaboration.Ai and an active member of The Value Web, a non-profit committed to changing the way decisions are made to better impact our world.