Part 1: Why Facilitation? 9
What is a Facilitator? 9 Why would a group need a Facilitator? 9 What does a Facilitator do for a group? 10 How does a Facilitator do this? 11 Some useful beliefs 14 What personal qualities does a Facilitator bring? 16 Frequently Asked Questions 17
Part 2: Workshop Basics 21
Before the Workshop 21 The Workshop Arc 24 Organise Materials and Resources 26 Staging 26 At the Workshop 28
Part 3: Beyond the Basics 37
Be Aware of What Your Body is Telling You 37 Human Need for Connection 37 Sharing Information Effectively 38 Approaches to Participation and Engagement 41 Getting Beyond Words 42 Whole Brain Approach — Whole Body Approach 42 Getting Beyond Argument 44 Actions, Commitments, and Next Steps 45
Part 4: Creative Facilitation 49
Preparation Versus Planning 50 Choosing Processes 50 Packing Your Kit Bag 51 Stepping Into Your Fear 52 Spontaneity and Improvisation 53 Oh-oh: What’s happening? 58 It’s Not About You 62
Part 5: Resources 65
Developing as a Facilitator 65 General Facilitation and Group Interventions 67 Specialist Processes 68 Culture, Leadership and Change 69 On-line Resources 71
About the Authors 72 Acknowledgements 74