Brandon Klein Brandon understands that better teams are fundamental to all of our success. As a global thought leader, ushering in the 'Future of Work' revolution, he paves the way using data + design to accelerate the Collaboration Revolution. Brandon is the Co-Founder of the software start-up, Collaboration.Ai and an active member of The Value Web, a non-profit committed to changing the way decisions are made to better impact our world. Feb 22

Using Social Network Analysis [SNA] to find the Go-To People

 Finding Go-To People and Subject Matter Experts [SME]

Each node in this sample network represents a person that works in a knowledge domain. Two people are connected if one goes to the other for expertise or advice in this knowledge domain: X --> Y means X seeks knowledge from Y. Those with many arrows pointing to them are sought out often for assistance. The nodes are colored by their potential to leave/exit the organization. Employees who will retire in 2 years or less have their nodes colored red. Those who will retire in 3-4 years are colored yellow. Those retiring in 5 years or later are colored green.

The top subject matter experts -- SMEs -- in this group are nodes 29, 46, 100, 41, 36 and 55. The SMEs were discovered using a network metric in InFlow that is similar to how the Google search engine ranks web pages -- using both direct and indirect links.

Of the top six SMEs in this group, half are colored red[100] or yellow[46, 55]. The loss of person 46 has the greatest potential for knowledge loss. 90% of the network is within 3 steps of accessing this key knowledge source.

connections, Collaboration Article, collaborative web link, experts, nodes, socialcapital

Brandon Klein Brandon understands that better teams are fundamental to all of our success. As a global thought leader, ushering in the 'Future of Work' revolution, he paves the way using data + design to accelerate the Collaboration Revolution. Brandon is the Co-Founder of the software start-up, Collaboration.Ai and an active member of The Value Web, a non-profit committed to changing the way decisions are made to better impact our world.